Frequently Asked Question

Multi-Factor Authentication Setup and Activation Guide

(You can follow these steps in more detail in the help manual, which can be downloaded from the link provided under "Attachments:" section)

Welcome to the Multi-Factor Authentication (MFA) setup guide. Follow these steps carefully to configure and activate MFA for enhanced security.

Step 1: Access your Account

1. Go to the designated login portal, e.g., https://outlook.com.
2. Log in using your institutional email and password.

Step 2: Choose Your Authentication Method

At this point, select the method for installing the MFA based on your preference:

a. Mobile Devices: - Install a recommended MFA application on your mobile device. - Follow the app's setup instructions. - Use the generated codes for MFA.

b. Desktop Applications: - Choose a reliable desktop MFA application. - Install and configure the application as guided. - Utilize the desktop app-generated codes for MFA.

Step 3: Activation

1. After selecting your preferred method, follow the on-screen instructions to activate MFA.
2. Test the MFA setup by logging out and logging back in, using the newly configured MFA method.

Congratulations! Your Multi-Factor Authentication is now configured and activated, providing an additional layer of security for your UNIA account. If you encounter any issues, refer to the support documentation or contact the IT support team for assistance.